Frequently asked questions

OO gauge is 1:76 scale (4mm to the foot) and is the most popular British modelling scale. N gauge is 1:148 (about 2mm to the foot) — roughly half the size, so you can fit much more scenery into the same space.

Yes. Every building is finished by hand and ready to place on your layout.

Many are. Because each is finished by hand, we often have just one of each. Tap the heart to save something you like.

UK orders placed before 2pm on a working day go out the same day and usually arrive in 2–4 working days, or the next working day with Tracked 24. See delivery.

Yes — use Track an order with your order number and email address.

Sometimes. Send us a message with the building, scale and any photos, and we'll let you know.

Yes — scene bundles group buildings that belong together at a lower price.

Yes. On Android, tap Install app when prompted (or use the browser menu). On iPhone, open the site in Safari, tap Share, then Add to Home Screen.