Privacy policy

RenderingFarmIndustries sells model railway scenery buildings online. We are the data controller for the personal data described here. Contact: sales@renderingfarmindustries.com.

• Order details: name, email, phone, delivery address and what you bought.
• Account details if you create one: email, name, saved addresses, wishlist and email preferences.
• Messages you send us, including support chat.

We don't collect payment card numbers — those go directly to our payment provider.

To process and deliver your orders, to answer your questions, and to send the emails you've chosen to receive. We don't sell your data or use it for advertising.

Only the services needed to run the shop: our hosting and database provider, our email delivery service, Royal Mail for delivery, and our payment provider.

Order records are kept for 6 years for tax purposes. You can delete saved addresses and your wishlist at any time, or ask us to close your account.

You can ask to see, correct or delete your data, or object to how we use it, by emailing us. You can also complain to the Information Commissioner's Office (ico.org.uk).